When your Tesla touchscreen stops working, it can be frustrating, especially since so many of the vehicle’s functions rely on it. While Teslas are renowned for their cutting-edge technology and minimalistic design, technical glitches can still happen. 

If you’re experiencing issues with your Tesla’s touchscreen, here’s a detailed guide on possible reasons why it might be malfunctioning, how to troubleshoot it, and when to seek help from a professional Tesla mechanic. Here at Oceanside Motorsports, we can find out what’s wrong with your Tesla with our diagnostic testing to ensure you’re only spending money on what needs to be fixed.

Common Reasons Why Your Tesla Touchscreen May Stop Working

1. Software Glitches

Tesla frequently updates its software with new features, bug fixes, and performance enhancements. However, these updates can sometimes lead to minor glitches. For instance, the touchscreen may freeze or become unresponsive. This can occur due to incomplete updates, corrupted files, or conflicts with other in-car systems.

2. Overheating

The Tesla touchscreen, like any electronic device, can overheat, especially after long use or exposure to direct sunlight. When this happens, the screen might become sluggish or stop responding entirely. Overheating can cause a temporary drop in performance. In rare cases, the screen may shut down to prevent damage to internal components.

3. Power Supply Issues

Touchscreen failures can also be caused by power supply issues. If the screen isn’t receiving enough power, it may not function correctly. Problems can stem from battery complications, loose wiring, or internal system malfunctions affecting power distribution. Addressing these issues quickly can help prevent further complications.

4. Hardware Malfunction

Despite Tesla’s reputation for quality, hardware malfunctions can still happen. A touch screen may fail due to a faulty display, damaged wiring, or other physical issues. Wear and tear over time can contribute to these problems. Occasionally, a more significant hardware issue might be the cause of the malfunction.

5. Firmware Incompatibility

Firmware that hasn’t been updated for a long time may lead to compatibility issues with certain features. This can result in an unresponsive touchscreen or other performance problems. Regular software updates are essential to ensure your Tesla’s systems are running smoothly. Keeping the firmware up to date helps maintain optimal functionality.

Troubleshooting Your Tesla Touchscreen

Before rushing to a Tesla repair shop, you can attempt a few troubleshooting methods on your own to resolve touchscreen issues.

1. Perform a Soft Reboot

A soft reboot can often resolve minor issues with the Tesla system. To perform this, press and hold both scroll wheels on the steering wheel for about 10 seconds. The screen will turn black and then reboot shortly after. This action helps refresh the system and clear any temporary glitches. It’s a quick solution that often resolves touchscreen or system lags without further intervention.

2. Check for Software Updates

Software updates are crucial for keeping your Tesla running efficiently. To check for any available updates, go to “Controls” and then select “Software.” If an update is available, it’s essential to download and install it while your car is parked. These updates often include bug fixes, new features, and system improvements. Keeping your software up-to-date ensures your vehicle functions optimally.

3. Adjust the Temperature Settings

If your Tesla’s touchscreen is unresponsive, overheating could be the cause. You can reduce the internal temperature by adjusting the climate control settings. Make sure the area around the touchscreen is well-ventilated to prevent overheating. Lowering the temperature inside the car can help the system operate more smoothly. Keeping the interior cool can prevent further issues with the touchscreen.

4. Power Off and On

In cases where a soft reboot doesn’t resolve the problem, a full power cycle might be necessary. Navigate to “Controls,” then “Safety & Security,” and select “Power Off.” Wait a few minutes to ensure the system fully powers down. To restart the car, press the brake pedal, and the system will power back on. This method can reset more persistent glitches that a soft reboot may not resolve.

5. Check for Physical Damage

Inspect the touchscreen for any visible signs of damage, such as cracks or scratches. Physical damage can affect the touchscreen’s functionality and responsiveness. If you notice any issues, it’s a good idea to consult a Tesla mechanic like Oceanside Motorsports for professional repair. Addressing these problems early can prevent further complications. A fully functioning touchscreen is essential for maintaining control over your vehicle’s settings.

When to Visit a Tesla Mechanic 

If you’ve tried the above steps and your touchscreen is still unresponsive, it may be time to visit a certified Tesla repair shop. Here are a few scenarios where professional help is required.

1. Persistent Unresponsiveness

If your Tesla touchscreen remains unresponsive or functions only intermittently, even after rebooting and updating, it could indicate a deeper issue. A professional Tesla mechanic can pinpoint the problem with specialized tools and techniques. They can determine whether the issue stems from the software, hardware, or electrical components. Seeking expert help ensures a thorough diagnosis and effective solution.

2. Hardware Failure

In cases where the problem is due to hardware failure, such as a faulty display or damaged wiring, only a certified Tesla mechanic like Oceanside Motorsports can help. These professionals have access to genuine Tesla parts and advanced diagnostic tools. They can accurately identify and repair hardware-related issues. 

3. Battery or Power System Problems

If the touchscreen issue is related to the car’s battery or power system, a Tesla professional is essential. They can assess the power system for any faults that might be causing touchscreen malfunctions. Additionally, they’ll check for any other electrical issues that could be affecting the overall performance of your vehicle. Timely diagnosis can prevent more extensive damage.

4. Firmware Corruption

Firmware corruption or compatibility issues can cause touchscreen malfunctions, requiring more than just a simple reboot. A Tesla mechanic may need to reinstall the software or perform a more advanced reset. These professionals are equipped to handle complex software issues that are beyond basic troubleshooting. Their expertise ensures the proper functioning of your vehicle’s systems.

5. Preventative Maintenance

Even if a reboot temporarily resolves the issue, it’s a good idea to have a Tesla mechanic inspect your vehicle. Regular maintenance can identify underlying problems that could lead to bigger issues later. Catching problems early helps avoid costly Tesla repairs. It’s always better to be proactive when dealing with your Tesla’s touchscreen and electrical systems.

Tesla Repair and Maintenance Services at Oceanside Motorsports

While your Tesla doesn’t need the same maintenance schedule as a gas or diesel-based engine, it does need preventive repairs to ensure it continues to work efficiently well into the future. In addition, we add little extras that make it worth coming down to our Oceanside shop. We know you have plenty of options in southern California, but we work hard to ensure that Oceanside Motorsports is always your first choice. 

Whether you’re experiencing an issue with the electrical system or have noticed your performance is lower, we’re happy to help you get your Tesla back on the road. Contact our shop today or schedule an appointment online.